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Answers for Your FAQs

alt 1.What are the Guarantee and Credibility to purchase products from PASS Asia?

Government Agencies, Semi Government Organizations, Central Bank of Sri Lanka, NGOs, UNDP, NORAD, MFIs, etc are the trustworthy clients and customers of PASS Asia since 1999 and they purchased different products from PASS Asia. Many of these clients had been the repeated clients of PASS Asia. Also, if you have any complaint on our products, please be kind enough to forward it directly to our Chairman through This email address is being protected from spambots. You need JavaScript enabled to view it.. Within 24 hours you get a solution.

2.What’s the legal status of PASS Asia?

PASS Asia is a Private Company incorporated by Liability at the Registrar of Companies under i) the Companies Act No 17 of 1982 on July 31, 1999 with the Registration Number of N(PVS) 24188; and ii) the Companies Act, No 07 of 2007 on February 18, 2009 with the Registration Number of PV 11822. VAT (Value Added Tax) Registration No: 114241881 7000. Official Banker: People’s Bank, Sri Lanka.

3.What is the guarantee for your Online Purchases?.

We ventured in to the On-line Business in 2011 with one of the highly reliable international payment gateway providers complying with all national and international legitimacy requirements. As explained in question no 01, if you have any On-line payment dissatisfaction and complaints, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

4.At PASS Asia, who are the Experts in service delivery?

The experts are of multi-disciplinary and multi-sectoral with a blend of experience, expertise, professionalism and academic qualifications both from Sri Lanka and from the network with other countries in Europe and America. The Senior Consultants are with Masters Qualification with long years of field experience while the Consultants are with Bachelors Qualification with at least 03 Years experience. Our all services are available in Sinhala, Tamil, and English while other languages as per the request. Get the details of resource persons contact us This email address is being protected from spambots. You need JavaScript enabled to view it.

5.How do you ensure the Re-work / Money Back Guarantee?

We are very pleased to mention to our existing and the prospective clients that we did not have to pay back the agreement value or part of it to the clients owing to the issues of service quality for the past 12 years. This was possible as the clients or the service users were delighted regarding our services and products.

6.What is the International Links PASS Asia utilizes at present?

Over 50 Professionals from 18 countries had visited PASS Asia seeking professional services and consultancy on a number of occasions. PASS Asia maintains a strong and cordial relationship with a large number of countries, international universities, Fullbright Network. Further, being an Associate Member of the Institute of Management Consultant - Malaysia (IMC), the Chief Consultant of PASS Asia maintains a strong link and network with the international experts.

7.What is your Pricing Strategy?

PASS Asia had tested a number of strategies to make sure that the clients could afford to procure the Solutions offered by PASS Asia. One such strategy is to offer the required solutions in three different packages as ECONOMICAL, SMART AND LUXURY accompanied with increasing features with high value packages. Depending on the budgetary provisions, the clients selected the most affordable package, still maintaining the other Solution Features like highly customized, results oriented and innovative. Setting up different package to suit the client budgetary provision does not compromise the technical suitability, scientific nature and empirical acceptability of those solutions eventually delivered to the clients.

8.Have you done anything to the society?

Yes, of course. The innovativeness and the contextually and practically appropriateness of the unique solutions designed, developed and delivered by PASS Asia aiming to contribute for Sri Lanka itself is a part of the CSR efforts of our firm. Ethics and sense of social responsibility guide the actions of the staff in designing their service delivery and other undertakings. Following are some of our key interventions made to the society: i) Career guidance for University students; ii) Representing Steering Committee Meetings of other Voluntary Boards of Ministries and Associations; iii) Provision of consultancies and training at special rates for Disabled Persons’ Organizations and other relevant organizations; iv) Free of charge Small Business Counseling services for Micro Entrepreneurs; v) Sponsorship to Tenth Anniversary Symposium of the Department of Agricultural Extension, Faculty of Agriculture, University of Peradeniya (2005); vi) Internship opportunities to the University Undergraduates annually; vii) Scholarship for Disabled University Student (2008 – 2011); viii) Felicitation, appreciation and awarding of Parents of the Staff; ix) Provision of employments to suitable disabled persons; and x) Special relief provision to the communities affected by the December 26, 2004 Indian Ocean Tsunami devastation.

9.Where is your office located?

PASS Asia is strategically placed at the heart of the Capital City of Sri Lanka. 

If you have any other inquiries or clarifications please forward us This email address is being protected from spambots. You need JavaScript enabled to view it.